Terms and Conditions
Welcome to Zeenat Libas. These Terms and Conditions govern your use of our website, www.zeenatlibas.com, and the services and products offered through it. By using our website or placing an order, you agree to accept these terms in full. If you do not agree, please do not use our website.
General
Zeenat Libas is an online clothing store that offers a variety of fashion items exclusively for customers in Pakistan. All products displayed on our website are subject to availability and may be changed or removed without prior notice. We reserve the right to update or modify these terms at any time, and it is your responsibility to review them periodically.
Account Responsibility
When creating an account on our website, you agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. If you suspect unauthorized use of your account, you must notify us immediately.
Product Information and Pricing
We strive to ensure all product descriptions, images, and prices are accurate. However, in case of any errors or inaccuracies, we reserve the right to correct them and update information at any time. Prices are listed in Pakistani Rupees and may change without notice. All orders are subject to price confirmation and product availability at the time of dispatch.
Orders and Payments
When you place an order on our website, it will only be confirmed after payment verification and stock availability. We reserve the right to cancel any order for any reason, including but not limited to suspicion of fraud, incorrect pricing, or product unavailability. Payments are processed through secure third-party gateways to ensure your data remains protected.
Shipping and Delivery
Zeenat Libas offers nationwide delivery across Pakistan. We make every effort to ship orders promptly; however, delivery times may vary depending on your location and logistics conditions. Delays caused by courier services, weather, or other external factors are beyond our control, but we will do our best to assist you.
Returns and Exchanges
We accept returns or exchanges only if the product received is damaged, defective, or incorrect. Requests must be made within 3 days of receiving the order. Products must be unused, in their original packaging, and with tags intact. Please read our full Return Policy for detailed instructions before initiating a return.
Intellectual Property
All content on the Zeenat Libas website, including images, logos, text, and design, is the property of Zeenat Libas and is protected by copyright laws. No content may be copied, reproduced, or used without prior written consent from us.
Limitation of Liability
Zeenat Libas shall not be held liable for any direct, indirect, or incidental damages arising from your use of our website or from the purchase of any products. We do not guarantee that our website will be free of errors, viruses, or interruptions, though we take all reasonable measures to maintain a secure browsing experience.
Governing Law
These Terms and Conditions shall be governed by and interpreted according to the laws of the Islamic Republic of Pakistan. Any disputes arising from the use of our website or services will be handled by the courts of Pakistan.
Contact Us
For any questions regarding these Terms and Conditions, you can contact us at info@zeenatlibas.com or through our website at www.zeenatlibas.com. We are always happy to assist you.